DMCA & Copyright

Last Updated: July 2026

At Hakhatu, operated by HAKHATU MASTERPRI LLC, we respect the intellectual property rights of others and are committed to complying with the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws.

If you believe that any content available on our website infringes your copyright, please notify us using the process outlined below. We take valid copyright complaints seriously and will investigate all properly submitted notices promptly.

Our Commitment to Intellectual Property

Hakhatu is an online store specializing in personalized photo blankets, T-shirts, mugs and keepsakes.

Our products are made to order and may be personalized with customer-provided photos, names, dates and messages. We strive to ensure that the content displayed on our website respects the intellectual property rights of third parties.

We do not knowingly reproduce or distribute copyrighted materials, trademarks, logos, or other protected content without proper authorization. If any material on our website has been posted in error or without permission, we will take appropriate action after receiving a valid notice.

Content you upload

Hakhatu products are personalized with files that customers upload themselves. By submitting a photo, artwork, logo or text you confirm that:

  • you own the rights to that content, or you have permission from the rights holder to use it;
  • printing it on a product does not infringe anyone’s copyright, trademark, publicity or privacy rights; and
  • you accept responsibility for the content you submit.

We do not review uploads for ownership and cannot verify who holds rights to a photograph. We may refuse, cancel or refund any order where we have a good-faith belief that the submitted content infringes the rights of a third party, and we may do so before or after production begins.

We keep uploaded files only to produce and support your order. We do not license, resell or publish customer uploads, and we do not use them in marketing without asking you first.

Repeat infringers

We may suspend or terminate the accounts of customers who repeatedly submit infringing content, and we may decline future orders from them.

Filing a DMCA Copyright Notice

If you are the copyright owner or are authorized to act on behalf of one, please send your DMCA notice to:

HAKHATU MASTERPRI LLC

30 N Gould St Ste N
Sheridan, Wyoming 82801

United States

Email: info@hakhatu.com

Phone: +1 978-960-4097

To help us process your request efficiently, your notice should include:

  • Your full name, company name (if applicable), mailing address, email address, and telephone number.
  • Identification of the copyrighted work you claim has been infringed.
  • The exact URL(s) on the Hakhatu website where the allegedly infringing material appears.
  • A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information provided in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner.
  • Your physical or electronic signature.

Submitting complete and accurate information helps us review your request as quickly as possible.

What Happens After We Receive Your Notice

Once we receive a valid DMCA notice, we will:

  1. Review the information provided.
  2. Investigate the reported material.
  3. Remove or disable access to the content when appropriate.
  4. Notify the affected party if required by applicable law.
  5. Take additional action when necessary to comply with applicable copyright laws.

Our support team typically responds to copyright inquiries within 1–2 business days during normal business hours.

Counter Notification

If you believe that content removed or disabled as a result of a DMCA notice was removed by mistake or misidentification, you may submit a counter notification.

Your counter notification should include:

  • Your full name and contact information.
  • Identification of the material that was removed and its previous location on our website.
  • A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled due to a mistake or misidentification.
  • A statement consenting to the jurisdiction of the appropriate court, where applicable.
  • Your physical or electronic signature.

If we receive a valid counter notification, we may forward it to the original complainant and restore the content where permitted by law.

Repeat Infringement Policy

Hakhatu reserves the right to remove content, refuse orders, suspend services, or take other appropriate action against individuals or parties who repeatedly violate the intellectual property rights of others.

Customer Responsibilities

Customers are solely responsible for any files, artwork, logos, text, images, or other content submitted for customization.

By placing an order, you represent and warrant that:

  • You own the necessary rights to use the submitted content; or
  • You have obtained all required permissions or licenses from the rightful owner.

Hakhatu is not responsible for customer-submitted materials that infringe the intellectual property rights of third parties.

We reserve the right to reject, cancel, or refuse any order that appears to violate copyright, trademark, publicity, or other intellectual property rights.

Trademark Disclaimer

Hakhatu is an independent online retailer operated by HAKHATU MASTERPRI LLC.

Unless expressly stated otherwise, our products are not affiliated with, sponsored by, endorsed by, or licensed by any professional sports league, team, university, organization, or trademark owner.

Any customer-submitted names, logos, or artwork remain the responsibility of the customer submitting them.

Contact Information

If you have any questions regarding this DMCA Policy or wish to submit a copyright complaint, please contact us:

HAKHATU MASTERPRI LLC

30 N Gould St Ste N
Sheridan, Wyoming 82801

United States

Email: info@hakhatu.com

Phone: +1 978-960-4097

Business Hours

Monday – Friday

9:00 AM – 5:00 PM Mountain Time (MST)

Closed on weekends and public holidays.

Response time

Typically within 1–2 business days.

For general customer service inquiries, please visit our Contact Us page or email info@hakhatu.com.